Warranty - RevMaster Sport

Warranty - RevMaster Sport

REVMASTER SPORT LIMITED WARRANTY

This is to certify that the LeMond® RevMaster Sport™ exercise bike is warranted by HOIST Fitness Systems Inc. to be free of all defects in materials and workmanship. This warranty does not apply to any defect caused by negligence, misuse, accident, alteration, improper maintenance, or an “act of God.” 

The LeMond RevMaster Sport Product Warranty assumes that the recommended service guidelines have been followed by the customer, and covers the following:

  

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LIMITED WARRANTY FOR LIGHT COMMERCIAL USE

Parts Commercial Use
Frame 5 years
Moving parts – Cranks, flywheel, handlebar, handlebar post, seat post 3 years
Bearings – Bottom bracket cartridge assembly, pillow block bearings, tension assembly 3 years
Pedals 1 year
Wear and Tear items – Seat, grip, handles, pedal straps, and brake pad 6 months
Accessories 6 months
Labor 1 year

 

LIMITED WARRANTY FOR HOME USE

Parts Residential Use
Frame 5 years
Moving parts – Cranks, flywheel, handlebar, handlebar post, seat post 3 years
Bearings – Bottom bracket cartridge assembly, pillow block bearings, tension assembly 3 years
Pedals 1 year
Wear and Tear items – Seat, grip, handles, pedal straps, and brake pad 1 year
Accessories 6 months
Labor 1 year

 

Contact our Customer Service Department to report any problems. When calling, please be prepared to provide the customer service representative with the following information:

  • Your name, customer number, shipping address, and telephone number
  • The serial number(s) of the inoperable bike(s)
  • The date(s) of purchase for the inoperable bike(s)
  • Your billing address

This information will ensure that you are the only one ordering parts under your warranty protection. If warranty replacement parts are shipped to you, you may be required to return the inoperable part. To facilitate this process, the following policy has been established:

  • Please call our Customer Service Department (800) 548-5438 to receive a return goods authorization prior to shipment.
  • HOIST Fitness will incur all ground freight charges for warranty parts ordered for a machine that is less than 90 days old.
  • You are responsible for freight charges on warranty parts for machines that are more than 90 days old. (You will not be responsible for the freight charges for any returned inoperable parts.)
  • If an inoperable warranty parts must be returned to our Customer Service Department, we will pay the shipping cost and provide detailed return shipping instructions. These instructions will be sent along with your warranty replacement part.

HOIST Fitness Systems Inc. neither makes, assumes nor authorizes any representative or other person to make or assume for us, any other warranty whatsoever, whether expressed or implied, in connection with the sale, service, or shipment of our products. We reserve the right to make changes and improvements in our products without incurring any obligation to similarly alter products previously purchased.

In order to maintain your product warranty and to ensure the safe and efficient operation of your machine, only authorized replacement parts can be used. This warranty is void if parts other than those provided by HOIST Fitness are used.

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